Contact Westcoast Trading

Not sure where to start? We'll help you find the right heating solution.

Contact us for product questions, guidance before buying, or a quote for larger orders and heating projects.

Send us a messageVisit the online store

How Can We Help?

Whether you are ready to buy, comparing heating options, or planning a larger project, we can help you understand the best next step.

You can contact us if you need:

  • help choosing the right panel for your space;
  • clarification about infrared and hybrid heating;
  • information about bathrooms, humidity or damp rooms;
  • support before placing an online order;
  • a quote for 4 or more panels;
  • guidance for a full-home, multi-room or professional project.

Small Orders or Larger Projects

  • For Small Orders

    If you already know which model is right for you, you can usually buy directly through the online store.

    Visit the online store 

  • For Larger Orders or Projects

    If you need several rooms, a full heating solution, or support for a professional project, please send us a message.

    We will review your request and guide you with the most suitable product options.

    Request a Quote 

Send Us a Message

Use the form below for questions, guidance or quote requests.

What to Include in Your Message

To help us reply faster, please include as much relevant information as possible.

For example:

  • where the panels will be installed;
  • what type of space you want to heat;
  • how many rooms or panels you are considering, if known;
  • whether this is a small purchase, a larger order, or a full heating project;
  • any specific concern, such as humidity, bathroom use, renovation, or energy efficiency;
  • any information about wall/floor insulation and the type of window glazing.

You do not need to have all the details ready. If something is missing, we will ask for the information needed to continue.

  • Contact Details

    Westcoast Infrared Heating
    Caldas da Rainha, Portugal

    Email: info@westcoast-trading.com
    Phone / WhatsApp (PT): +351 925 641 100

    (Call to Portuguese national mobile network.)

    WhatsApp (BE): +32 473 836 356

    Serving Portugal, Spain, and selected European markets.

  • What Happens After You Contact Us?

    After receiving your message, we will review your request and reply with clear guidance.

    For simple questions, we will answer directly.

    For larger orders or heating projects, we may ask for additional information before preparing a recommendation or quote.

    The goal is to help you choose the right solution without making the process complicated.

Frequently Asked Questions

Can I contact you before choosing a panel?

Yes. If you are not sure which model is suitable for your space, send us a message and we will guide you.

When should I request a quote instead of buying online?

If you are not sure which panel is right for your space, or if you are planning a larger heating project, need support for multiple rooms, or have a professional or wholesale inquiry, it is better to contact us first.

Do I need to know exactly how many panels I need?

No. If you are not sure, tell us about the space you want to heat and we will help you understand the best options.

Are some panels more suitable for bathrooms or humid rooms?

Yes. For bathrooms and humid rooms, you should use the ISP Eco panels. They have IP44 splash protection and are designed for higher-humidity environments. Hybrid PRO and ISP HB panels are not suitable for these spaces.

Do you work with installers or professional buyers?

Yes. We welcome enquiries from installers, resellers, property owners and professional buyers.